Latest News
3 April 2012
Support Centre
launched with Knowledge Library and online support ticket management
Support Centre read more

3 April 2012
Support Centre
launched with Knowledge Library and online support ticket management
Support Centre read more
Customer Comments
Read what our customers say about us...- Engage - click here
- Double First - click here
- Support - click here
- Training - click here
- Website - click here
Engage
Daphne Morgan, Director of Academic Studies, DLD College, The Alpha Plus Group, London
'The new pupil screens are fantastic and all the staff here are complimentary. All the data is right there in front of you and it looks very easy to use.'
Peter Sharples, Exams Officer, DLD College, The Alpha Plus Group, London
'The good news I want to share with you is that here am I, in College on a Saturday because of an ‘overspill’ clash examination taking place. I have just had an enjoyable 45 mins importing the basedata for the Summer 2010 examinations and it’s all gone wonderfully well. I was surprised how apprehensive I felt as I commenced, feeling rusty, but Engage has come up trumps.'
Ann Elliott, Registrar, Al Yasmina School, Abu Dhabi, UAE
'I had over 500 applications that came in yesterday, so need to use Engage now, which is a real blessing. Last year we used spreadsheets!'
Niall Brennan, Director, Park House English School, Doha, Qatar
'Double First's management team is a lean and efficient no-nonsense group of professionals. Their implementation team provides a seamless and painless transition process, allowing the school to focus on the education of our children.'
Len Peters, Administrative Director, Phuket International Academy, Thailand
'Thank you for your assistance, patience and understanding. It has been a pleasure working with everyone...it provides the confidence we were seeking in deciding on this purchase.'
Brian Hooker, St George's' Prep, Windsor.
During a pre-training day, Brian Hooker said he was really excited about Engage and asked where it had been all his life! He was very impressed and couldn't wait to get all his users trained up and raring to go.
Head of Music Lanesborough School
The Head of Music has advised that he had never found putting his marks in for reports so easy. He added that 'it was a doddle' and that he was looking forward to doing the next ones!'
Gavin Stone, Lanesborough School
'The first batch of reports went out with no problems at all - all of the staff commented on how easy it was. Many, many thanks to all of the staff there for your help and support in this.'
Debbie Walker, PA to the Head Teacher, Babington House School
'I continue to be impressed by Engage.'
Double First Programs & Support
David Sinclair, Sompting Abbotts School
'I have been thinking about the Double First Accounts and Payroll packages that I have and I wanted you to know how happy I am with both of them. They are both fantastic tools. The Support Team is always there when I need them and that is a huge comfort for when things go wrong (like 'user error')!
'I might add that it was Kieran’s inspirational training that gave me such a sound understanding of the Accounts package.'
Diana Robinson, Bursar, Westbrook Hay Educational Trust Limited
'Double First Accounts is so easy and intuitive to use. I love it. It runs the school completely.'
Support
Tamsyn Thomson, Finance Officer, More House School
'I would like to thank you and your staff for all the help you have given me. Double First is great company to deal with!'
Kevin Barry, Assistant Bursar, James Allen's Girls' School
'With 1,050 pupils, we are quite heavy users of the (Engage) software, but I honestly can’t remember the last time we had to call the Support Team.'
Richard White, Bursar, Princes Mead School
'I must place it on record that the Support Team has come on leaps and bounds in the last six months. It's excellent.'
Jeremy Hertage, Bursar, St Ives School
'I should like to pass on my very grateful thanks to all the guys and girls in the helpdesk area over the last few weeks. They have saved my bacon on more than one occasion recently with computer crashes, backups etc. and their service has been amazingly cheerful and extremely efficient. In fact their service has been exemplary - would that other firms were so efficient and effective!'
Jane Inch, Stoodley Knowle
'Just a quick thank you for all your assistance throughout the past year. Your patience has been tremendous!!'
David, St Aubyns
'You are wonderful, and I appreciate you all.'
Training
Kevin Chester, Queen's Gate School, Central London
'Thank you for the outstanding training! We’ve already put into action some of what we learned..We came away impressed with your Trainers and it was great to meet you face to face.’
Lesley Kane, The Mall
'It was a real pleasure to meet Tania who seemed to have a full range of knowledge, was easy to get on with and explained everything in full.'
Rosie Russell, Babington House School
'Alice is an outstanding ambassador for your company.'
Elaine Lucas, Fees Bursar, North Bridge House School
'Just wanted to thank you very much for the training today.
'We both felt a bit thrown in at the deep end with our Double First software this past 10 months or so and although some of what you covered today we were already doing, there were several things that we weren't aware of that will make life so much easier in the future for us, especially given the number of pupils we each have to deal with.
'You were very patient with us all (given we all seem to do things differently!) and I just thought you should know that your efforts were very much appreciated.'
Christine Farr, Braeside Prep School and Akeley Wood
'It was good to meet you yesterday and pick up lots more info on our software, which I am enjoying using.'
Lionel Mayoh, Polam School
'Good to meet up yesterday - helpful course - many thanks to you and Angie. Hope you had a good return journey.'
Jaci Garbe, Akeley Wood Senior School
'Thank you very much for yesterday. I found your teaching very helpful and easy to follow. I certainly learnt a few useful tips and shortcuts which I am keen to try out in Dummy and then for real.'
Website
'What a rich source of information the Our World area of the website is. I had no idea. I will make sure the staff use it. It will save us so much time.'
Diana Robinson, Bursar, Westbrook Hay Educational Trust Limited
'I had no idea there was so much on the website! It is so enlightening. I will use it again and again.'
News
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For More Information
For more information, please contact sales@doublefirst.com or telephone,
UK Sales on 01935 40 30 20, or
International Sales on +44 1935 40 30 35
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