Engage school management information system

Engage by Double First school MIS

Friendships firmly established at Engage China User Group

Engage China user group 2019Engage Operations Director, Mike Taylor and CEO, Barry Anns, CEO welcomed 15 delegates to the first ever Engage school management information system User Group in China.

The Engage team included personnel from the UK, Nepal and Thailand who were in attendance to help support and develop the growing community of schools in China using our MIS and school finance systems. Dan Dorrington, Head of Boarding and Pastoral Care at Nanwai King’s College School, Wuxi, kindly hosted and arranged a fantastic venue and facilities for all of the delegates.

Engage China User Group 2019 read more

Turn your Engage data into valuable insight with Microsoft Power BI

Microsoft Power BI logoEngage is enabling the use of Microsoft’s Power BI (Business Intelligence) for its schools, taking Engage Analytics within its fully integrated school management information system to a significantly new level by giving the user the most powerful toolset with which to analyse their Engage data.

How can Power BI benefit you and your school?

Using Power BI, you are able to turn your Engage data into valuable information, knowledge and insight, from which sound decisions can be made. Presentation can be in many formats, including Graphs, Charts, Maps, and Tables, with the ability to add filter upon filter with drill down capability. Using Power BI’s ability to examine hundreds of data sources, you can design your own reports to suit your needs. Alternatively, if you want Engage to create a report, just raise a Case in the Support Centre and you will receive a quotation.

Engage Analytics and Power BI read more

Activities update in Engage 2019.05 upgrade

engage school management information system release 2019 05A helpful option in Activities has been added to the Portal in the latest upgrade to the Engage school management information system.

Key highlights of Engage 2019.05

  • When copying an Activity to the new Term, an option to retain Student Allocations has been introduced. This will be helpful in situations where student teams or groups remain the same for particular activities.
  • Portal screens displaying student markers have improved loading speeds. An automatic update of the cache refreshes every five minutes and this setting can be modified via Admin > Setup > Staff Display Settings.
  • Missed Register notices have greater timing flexibility, allowing Teachers to receive missed register notices during an increased time period.

A number of new functionalities and capabilities are detailed in the 2019.05 Release Notes which can be accessed from within the Support Centre.  

Middle East User Group hosted by The Aquila School, Dubai

The Aquila School DubaiThe Aquila School, Dubai, was our generous host for the Engage school management system User Group held on 21-22 April 2019. The UK Engage team of Mike, Jo and Andrea were joined by Area Trainer Megan and Bigyan from our Reports team, who is based in Nepal. It was the ideal opportunity to meet and work with people from schools around the region that work with Engage systems daily.

The team met a wide range of Engage users and the feedback from the event has been very positive:

2019 Middle east User Group read more

Four UK User Groups held in 2019

st albans school, host to one of the 2019 Engage User GroupsFour Engage school management information system User Group events took place in April and May, generously hosted by St Alban’s School (pictured), Scarisbrick Hall School, Redmaids High School and More House School.

The Engage team – Paul, Ian, Amy and Andrea – were joined by our newest recruit to the MIS training team, Graham Brown, for the recent User Group events.

Engage 2019 UK User Groups read more

Taylor’s, Puchong, hosts Engage Asia Pacific User Group

Engage Asia Pacific User Group 2019 team pictureThe Taylor’s International School, Puchong was our generous host for the recent Engage school management information User Group held on 15-16 April. The UK Engage team of Mike, Jo and Andrea were joined by Area Manager Charles and Bigyan from our Reports team, who is based in Nepal. It was the ideal opportunity to meet and work with people from schools around the region that work with Engage systems daily.

The team met a wide range of Engage users and the feedback from the event has been very positive:

Engage Asia Pacific User Group 2019 read more

Backing up your school’s data – your essential checklist

back up data symbol of a documents in a lifebuoyCustomer schools whose Engage school management information and finance system products are hosted by Engage can relax, safe in the knowledge that we carry out regular, safe and secure backups of all their data.

For schools that choose not to be hosted by Engage, or for that matter if you have other data that you rely on, it is absolutely essential that regular backups are carried out.

Backing up data read more

Take advantage of a free Account Review

climbing a hill assisted by person at top, signifying Engage Account reviewWe work hard to understand how the experiences of all our schools using Engage, understanding that each school we work with has specific requirements in order to deliver their programmes of academic excellence and holistic development.

As part of our endeavours, we offer all customers a full review of their account with us, conducted by our dedicated Engagement Officer, Andrea Yates. 

Free Account Review read more

Pick the right team at ISBA

Engage at ISBA 2019Engage is taking great advantage of its centre stage headline sponsor stand at the Independent Schools' Bursars Association Annual Conference in Manchester, UK, by launching a new sports-themed campaign for the summer.

We're challenging ISBA visitors to ensure that their school finance and management information system software all play in one team. It's not all serious work though as we have a pro table football player on hand to challenge those that think they can manage a deft flick of the wrist for a win. We also have half-time (chocolate) oranges and refreshments on hand, whether you choose to play or not.


ISBA Annual Conference read more

PayPal and GDPR functionality in latest Engage release

engage release 2019 03The latest release of the Engage school management information system has introduced a series of enhancements and improvements across the system, including integration of PayPal in the Portal and further GDPR focused features to enable schools to manage their data with the maximum flexibility and diligence.

Highlights of the release include:

  • You can now Pay Invoices and Invoice Items through PayPal in the Portal
  • The My Accounts Page has been updated to also show sub items within an invoice for both PayPal and non PayPal users
  • The Web Admission form can now enforce Parents to submit multiple Contacts prior to submitting, streamlining the initial data captured to match the school's data preferences
  • More GDPR (data protection) enhancements have been introduced within Engage, including the ability to delete DMS entries as well as retaining financial records while removing pupil and contact records
  • For Australian International Schools we have introduced an option for an Additional Gender in the Engage Portal

School customers with self-hosted Engage installations can access the release within the Support Centre. Hosted customers will be notified of their upgrade in due course and can access the full release notes on the Support Centre.

Double First appointed ISBA 2019 headline partner

ISBA 2019 headline partnerWe are delighted to announce that Double First has been appointed as the headline partner for the 2019 Independent Schools’ Bursars Association (ISBA) Annual Conference on 21-22 May at the Manchester Central Convention Complex.

ISBA's popular annual conference brings together many leading speakers offering latest information for schools, for an audience of over 500 bursars and senior management staff from independent schools. The event is complemented by an exhibition of more than 150 professional advisers and companies dedicated to providing high quality services to the education sector. Our Engage school management information system will take promonent place on the show floor.

More news will follow later in the year regarding our stand position and activities at ISBA 2019 - we look forward to meeting our many bursar and administrator friends there.

Daybook Markers enhanced in latest release of Engage

engage school management system release 2019 01One of many popular features within our our Engage school information management system is the Daybook Marker system that is available in the Portal. These Markers allows any Daybook type to have an icon shown next to a Pupil or Student name when something is logged against them.

Working in response to school feedback, we often enhance features such as these as a part of our programme of continuous improvement. The Engage 2019.01 release adds a link to the information displayed when hovering over the Marker icon. If clicked, it takes you directly to the Daybook item, making it very quick to access further information and attachments that are stored against the record.

Engage 2019.01 release enhancements read more

New trainer for the Engage school MIS UK headquarters team

Graham Brown, Engage MIS trainerDouble First is set to welcome the latest recruit into its Engage school management information system training team this coming Monday.

Following military service specialising in signalling, Graham Brown forged a successful civilian career working in the UK and overseas within networking, IT and communications and is very familiar with school environments, having worked as an ICT Technician. He also has teaching experience with students and took a rest from bits and bytes for a while to launch a tree surgery business.

Graham will spend the first weeks of his time at Double First gearing up on his own product knowledge, before joining the front line of our very busy team of trainers who work within schools and remotely to upskill teachers, leaders and administrators in the many features of Engage. We know his broad experience will further strengthen our team and very much look forward to welcoming him onboard.

Engage Support launches enhanced chat facility

engage mis chat support illustrationThe Engage school management information system Support Team has launched a new Chat platform to enhance the company's Support Portal communication options.

"An incoming Chat request immediately places a pop-up notification on the screens of all Support Team members on shift," explains Phil Gibbons, the Engage MIS Support Manager. "We started with a soft launch of this new facility with a small number of customers and it’s been performing beyond expectation with support queries being resolved, quickly.

Support Team launches Chat facility read more

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Further information

To receive further information or to arrange a demonstration of our school management information system and school accounting software please contact us by completing this form or call us on +44 1935 40 30 20

You can also see the full details of Double First's global offices here.

To receive support please log into the Double First Support Centre or call 08450 346655 (+44 1935 40 30 10 from international).

If you've sent an email direct to a team member's individual email address and not seen a response, please see our Advice for contacting Double First team members by email page.

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