Engage school management information system

Engage by Double First school MIS
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2018 holiday season support hours

Christmas clock with Engage logoA quick note to confirm the support hours of our UK headquarters team over the forthcoming holiday season.

We'll be working to our published Service Level Agreement for school support, which is tailored to the requirements we have gathered from schools right across the Engage family.

  • The office will close Monday 24 December at 1700 GMT (UT).
  • We will reopen for Engage MIS support at 0130 GMT Wednesday 2 January, at 0600 GMT the same day for technical support and 0830 GMT for our finance team.

If you foresee having any specific requirements between these times that would benefit from our attention, please do get in touch in the next week by raising a ticket on our Support Centre or sending an email on This email address is being protected from spambots. You need JavaScript enabled to view it.. And of course, don't forget there are comprehensive resources on our Support Centre that are available to all Engage users, 365/24.


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Further information

To receive further information or to arrange a demonstration of our school management information system and school accounting software please contact us by completing this form or call us on +44 1935 40 30 20

You can also see the full details of Double First's global offices here.

To receive support please log into the Double First Support Centre or call 08450 346655 (+44 1935 40 30 10 from international).

If you've sent an email direct to a team member's individual email address and not seen a response, please see our Advice for contacting Double First team members by email page.

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