Engage school management information system

Engage by Double First school MIS

Remote support via secure connection

Double First has a secure facility that enables its support staff to connect to your computer if requested to assist via a ticket logged on our Support Centre.

How do we Start?

If we ask you to join us on a Teamviewer session, we will provide you with a session code which you need to insert in this Teamviewer login page.

Since it is up to you to grant access, and SSL is in operation, you can be assured of a secure connection, completely at your control, on a session by session basis.

When the connection is terminated, the session number cannot be re-used.

Further support

For more information, please raise a ticket on the Support Centre.



Further information

To receive further information or to arrange a demonstration of our school management information system and school accounting software please contact us by completing this form or call us on +44 1935 40 30 20

You can also see the full details of Double First's global offices here.

To receive support please log into the Double First Support Centre or call 08450 346655 (+44 1935 40 30 10 from international).

If you've sent an email direct to a team member's individual email address and not seen a response, please see our Advice for contacting Double First team members by email page.

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